We’re using 7 holiday characters to talk about building a robust customer service skills resume. How? Leveraging a customer service skills training software that equips CS reps to better serve customers who use your software.
Welcome to the third and final part of our winter series on The Great Resignation! Thanks for sticking with us for a few weeks and reading up on the global phenomena of resignations and reshuffling with us. It’s been a wild ride.
If you’re in sales, you’ve heard all of the acronyms under the sun. Your job title has probably included them—SDRs, AEs, and BDAs unite!
Digital Transformation Technology has been an ever-changing aspect for decades, but those changes have become increasingly frequent in the past few years. These changes have put a lot of pressure on businesses to adapt and keep up with tech to give both employees and customers a better experience. Whether they want to or not, most
Sales Toolkit Preparedness is a must in any industry, especially sales. After all, your sales team can’t succeed if they lack the necessary tools and resources they need to connect with prospects, deliver demos, and get that contract signed. That’s why even the very-best sales reps need a good sales toolkit to succeed. Sales tools
Knowledge management has come so far over the past three decades, but what might it look like in the next thirty years? Let’s take a look.
As we teased at the end of that first post, onboarding is vital in aligning new teammates and keeping them engaged when they start at your company. Next up comes engaging the more tenured folks.
The best manufacturing companies—the ones who stand out in the crowd—are the ones who view training as an opportunity rather than a chore or roadblock.
