Become the best customer service trainer you know.

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Why should I get certified?

It's helpful

Want to grow in your career, move your team toward customer service greatness, and become the company hero? Start here.

It's practical

You’ll walk away with actionable ways to develop training, track metrics, increase efficiency, and build empathy with your team.

It's not a sales pitch

We won’t sell you on Lessonly—if you want to learn more about our software, we’ll let you make the first move.

It's made by pros for pros

The customer service enablement gurus in this certification have a collective 50+ years of experience helping 3 million learners and 1000+ teams do better work.

It's free

Which is our favorite price.

Why should I get certified?

It's helpful

Want to grow in your career, move your team toward customer service greatness, and become the company hero? Start here.

It's practical

You’ll walk away with actionable ways to develop training, track metrics, increase efficiency, and build empathy with your team.

It's not a sales pitch

We won’t sell you on Lessonly—if you want to learn more about our software, we’ll let you make the first move.

It's made by pros for pros

The customer service enablement gurus in this certification have a collective 50+ years of experience helping 3 million learners and 1000+ teams do better work.

It's free

Which is our favorite price.

What can I expect
with this certification?

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5 fast-paced classes full of short videos, lessons, and quizzes

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Tons of actionable ways to boost CSAT, retention, and NPS

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Dare we say, the best customer service certification on the web

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A final assessment of your customer service enablement skills

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A ~2 hour time commitment

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A certificate to prove you’re a certified customer service trainer

Get Certified
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We’ve helped hundreds of CS teams improve their training

Know someone who should get certified?

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