Revolutionizing the Workforce

Rob is an avid carpenter. A tried-and-true, ‘do-it-yourself” guru, he enjoys painting, building furniture, and generally being handy. After dabbling in different freelance projects over the years, Rob decides to quit his day job and become a full-time contractor. He also stumbles across a company that matches his skills with local residents who need his

4 Lessons from Yellowship’s Keynote Speakers

We’re just 20 days away from liftoff for Lessonly’s inaugural conference, Yellowship. The two-day conference, which includes 15 engaging breakout sessions led by industry influencers and business leaders, also features four groundbreaking speakers on the keynote stage. Passes to Yellowship are limited, but still available. Get yours today! From serving customers to overcoming adversity, here

How U.S. Cellular Drives Efficiency at Scale

Delivering industry-leading innovations and an amazing customer experience in a fast-paced environment is no easy task. It requires organization, speed, and the ability to manage change across a large and diverse team. U.S. Cellular does all of this—and more—with intuitive training powered by Lessonly. With over 6,000 sales associates and customer service reps—and with many

How World-Class Organizations Approach Employee Enablement

One of the key characteristics of world-class organizations is an ability to set, and stick to, priorities. This laser-focus on activities with the biggest impact on the business prevents wasted time and leads to business success—however that is defined. The same prioritization and planning are needed when approaching enablement within a successful business. Random acts

How Ibotta Delivers Superior Customer Service with Lessonly

Smart shopping starts with Ibotta. From in-store savings to online shopping, the company partners with leading brands and retailers to offer cash back to consumers on everyday purchases. As one of the most frequently used shopping apps in the U.S., Ibotta’s Care Team handles support for thousands of users. Over the last few years, the