I was onboarded and given continuous learning materials through the hybrid system to ensure I was enabled and equipped to talk with our customers knowledgeably.
When you provide employees with consistent training, you show a belief that their continuous development is just as important as their current performance.
In a world full of options, knowing the problem you’re trying to solve and creating a human connection with someone to help you solve it can make all the difference.
Our places of work operate the same way we do, just on a macro level.
This post is the second in a series on using videos in training. In this article, we break down some of the best explainer videos out there.
Two months ago, someone I love and respect but don’t speak with very often gave me a call.
There would be no way to create delightful software without our customers’ willingness to share their feedback with us.
The difference between great and lackluster service? Quality customer service training.
It’s easy to get caught up in a never ending cycle of onboarding enhancements, but training isn’t only about an employee onboarding checklist or onboarding process steps; it goes beyond that, which is why an employee onboarding software that’s truly more than an onboarding software can change the learner experience and change the face of training at your organization.
Video will account for 82% of all internet traffic by 2022. We’ve got six reasons why training should be part of your training strategy.