We finally have our entire salesforce and customer service organization marching to the beat of the same drum.
I love that with Lessonly, we’re able to update content as quickly as our business changes.
The managers that I’ve hired since we rolled out Lessonly know more—you can tell that their confidence is a lot higher.
We've definitely seen our hold rate go down since we brought on Lessonly.
One comment that we hear over and over is that this was the best onboarding program that they have ever seen in their career.
Lessonly allows us to disperse new content out to recruiters and agents within a matter of minutes.
We saved 1,100 days of employee productivity and new [sales] hires showed 40% higher initial productivity levels.
When we switched to remote training with Lessonly and Zendesk, it made this perfect marriage—it all fits together.
Lessonly allows us to have feedback loops and see how well our [sales] team is performing.
Lessonly allows us to disseminate information...with little-to-no significant impact to our service levels.
The process we have [with Lessonly]...creates a better onboarding experience for new hires and existing employees.
Lessonly has made our training deeper and more effective. Lessonly is very intuitive.