Let the countdown to Yellowship 19 begin! Over the years, we’ve found there’s no better way to deepen relationships and Do Better Work than getting face to face with our customers, partners, and friends. Yellowship, Lessonly’s Better Work Conference, brings together some of the world’s greatest trainers, enablers, and thought-leaders for three days of learning
We’ve been thinking about embracing a no-meeting day at Lessonly. The idea is to discourage internal meetings on a specific day of the week so that people have dedicated time to get things done. We are also thinking about doing a hard reset on all recurring meetings, asking every manager to take an inventory of
At Lessonly, we’ve helped hundreds of teams across the globe learn, practice, and Do Better Work. Over and over again, we found that the best teams examine their training efforts through six key phases: Assess, Plan, Build, Learn, Practice, and Perform. The most successful organizations empower their teams to continuously improve, deliver, and quantify results
People are increasingly curious about their food—where it comes from and how it’s sourced. This curiosity inspired Thrive Market’s vision to find and deliver food that is made with real ingredients, environmentally friendly, reasonably priced, and delicious. Whether making products easy-to-find or delivering food for free, Thrive Market’s mission is to make healthy living easy
Many months ago, after my wife suggested it, we decided to give Lessonly employees the afternoon off on Election Day, November 6th. Here’s why: Turnout for American midterm elections is painfully low. In 2014, only 37% of eligible national voters showed up to vote. In Indiana, that number was even lower at 28%. We’re all
At Lessonly, we’ve helped hundreds of teams across the globe learn, practice, and Do Better Work. Over and over again, we found that the best teams examine their training efforts through six key phases: Assess, Plan, Build, Learn, Practice, and Perform. So, what sets the high-performers apart from the rest of the competition? Companies that
Customer experience is quickly becoming the number-one competitive advantage and a proven driver of long-term growth. While companies recognize the importance of great customer service, leaders are often overwhelmed by the different processes, tools, and strategies that impact the customer experience. So, what are the most efficient and effective ways to improve customer service? The
Your influence boils down to two big things: What you do and what you celebrate. What You Do If you want your team to behave a certain way, you have to behave that way yourself. It’s really that simple and it’s really that hard. Want people to show up to meetings on time? You need
High-performing teams push training content to their reps—anytime, anywhere—so they can quickly solve problems in the moment of need.
To deliver great customer service, leaders need to create an environment that supports reps and truly empowers them.