4 Frameworks To Reinspire Sales Performance

Just last week, a sales leader told me something simple, yet profound: The best sales teams never stop learning. This may sound obvious—but after years in it can become easy to get complacent and believe we know it all. Constant improvement takes significant, ongoing effort from each and every sales rep, but the dividends it

How to Leverage your Software

Rapid advances in technology have transformed the workplace—and the way businesses operate. To keep up with continuous change, companies are investing more in technology than ever before. According to a report from Spiceworks, 44% of organizations plan to increase their IT budgets in 2018. Furthermore, 26% of these companies plan to increase their software budgets

5 Ways to Create an Engaging Call Center Onboarding Program

The first step to exceptional customer service and call center performance is a well-trained agent. A thoughtfully-built and engaging onboarding program is just one of the many tools call centers should implement to increase agent productivity and long-term success. The turnover rate in call centers is high, with one in four employees leaving their call

Lessonly Doubles Down on Product Innovation with New Board Member

Lessonly, the leader in online training software, today announced the addition of Claudia Reuter to their Board of Directors. Reuter is currently a Senior Vice President at Houghton Mifflin Harcourt and brings a wealth of technology, product, and corporate innovation experience to the rapidly growing tech company. Reuter is a recognized thought leader in education

5 Methods to Discover Training Topics for Employees

Whether your company is well-established or brand new, you can’t afford to ignore great training. Ultimately, well-trained employees are the backbone of any organization’s long-term success. The first and most basic issue leaders face when designing a training program is deciding what training presentation topics employees need. Organizations should create learning plans that address training

Doubling Down on Indiana—102 New Jobs

It’s been an exciting season of growth here at Lessonly—and yesterday was no exception. Alongside Governor Eric Holcomb and Indianapolis’ Deputy Mayor Angela Smith Jones, Lessonly’s executive team announced our exciting growth plans for the next three years. In the wake of our November Series B fundraising round, we’re planning to create 102 new tech