One look at my scores, and my stomach sunk. I’d earned a 37% on all four finals. Woof.
You read that correctly. I firmly believe my apartment hunt was weirdly similar to your training software hunt.
Today is officially Better Work Day in the state of Indiana. Governor Holcomb proclaimed it, which was neat.
Did you know that contact center turnover hovers between 30-45% annually? This number is double any other occupational turnover in the U.S.
With extensive experience in retail, franchising, and small business consulting, Adam understands the impact customer service has on the bottom line.
We can’t help but be interested in veterans because, as you know, we’re nuts about training. Julie asked these 18 heroes what lessons from their service have most impacted their businesses and lives. The four common threads from their responses?
Resilience. Discipline. Leadership. Teamwork.
The following three tips enhance our 1-on-1s by leveraging our sales enablement tools for training and coaching opportunities, and they can help your team, too.
Like many people on their first day at a new job, I was excited and ready to hit the ground running, but there was one aspect of my job that made me nervous—my manager was remote.
Full disclosure: I am not your typical football fan.