Introducing Zendesk Practice: Realistic Training for Customer Service Teams

Customer service continues to be a differentiator for companies—no matter the industry. That’s why we’ve partnered with Zendesk to help teams like Ibotta, Thrive Market, and Headspace create better customer experiences and revolutionize their customer success.   Today, we’re excited to launch a new app in the Zendesk marketplace to help customer service teams succeed.

A Perfect Pair: How Lessonly and Zendesk Lead to Extraordinary Service

The world of customer service is multifaceted. To be successful, teams need the right training, channels, and solutions. To help our customers do the best work possible, we’re partnering with other companies that are revolutionizing the customer experience. The latest way we’re streamlining customer service? Lessonly for Zendesk. Teams across the globe are bringing Lessonly’s team

Give your Learners Gatorade

What makes something valuable? Valuable items are usually labeled unique, in-demand, or scarce. But there are some valuable things that we simply don’t want to be scarce, especially in our work environment. For many organizations, good training can be hard to find. The best leaders look for ways to transform scarce training into a more