Fostering a Learning Culture in Hard Times

Fostering a Learning Culture in Hard Times

The PathGather blog invokes a proverb of the aviation industry: “It takes three mistakes to kill you.” Meaning that just one failure doesn’t usually cause a catastrophic incident.” By analogy, one error rarely causes the intricate machinery of a company to nosedive. You can propel your company forward during trying times by keeping or creating

Announcing Contextual Learning with our Salesforce Integration

We love the opportunity to work with other software companies to create functionality that’s greater than the sum of its parts. Our partners help us provide exponentially more value to our clients and their learners, and they inspire ideas for the next generation of Lessonly’s learning software. Today, we’re excited to announce Learning Automation for

Sign in to Lessonly with your Google account

Ever heard of account overload? Whether you’re familiar with the phrase or not, you’ve probably experienced it. According to a 2015 study by Dashlane, the average person in the United States has 130 different accounts linked to their email address. That’s a ridiculous amount of logins to remember. The same study reported that the average

Training to Deal with Negativity in Customer Support

Training to Deal with Negativity in Customer Support

Despite your company’s best intentions, some of your customers just won’t like everything you do. And your customer support reps most often field the frustrated calls. Speaking at SupConf, a conference for support professionals, Jeremy DuVall shared three strategies for dealing with negativity that he picked up at Automattic. Prepare ahead of time While useful

Customer Experience Leaders Discuss Often Overlooked Areas

Customer Experience Leaders Discuss Often Overlooked Areas

In today’s constantly-connected landscape, a passive customer support team is no longer enough to keep your customer satisfaction numbers where they need to be. While you may need more areas of focus, for those companies striving to provide world-class customer support and overall experience, it’s a necessity. We asked six of the biggest names in

Lessonly Announces its 2026 Intern

Victour's Day at Lessonly

While we don’t often broadcast new hires on our blog, we have a really good feeling about our latest prospect. Earlier this year, our CEO Max received an email with a Google Document attached. Upon opening it, he found a black-and-white image of the Lessonly logo along with a letter describing “Why I Want to

Increasing the Reach of SMART Goals

Increasing the Reach of SMART Goals

Great goals tell you where you want to go and usually give you a roadmap to get there. With a start and end point in sight, you can easily track personal development along the way. If you’re a regular in the business or corporate world, you’ve probably specifically heard of the SMART Goal strategy. Widely

Why Companies Don’t Prioritize Training

eisenhower matrix of urgent vs. important

“I have two kinds of problems: the urgent and the important,” said President Dwight D. Eisenhower in a 1954 speech. “The urgent are not important, and the important are never urgent.” Many managers we talk with see the value in effective training, but some don’t feel it’s an immediate need. Here’s what we hear: “We