Difference Between Training and Development

The Difference Between Training and Development To highlight the importance that businesses place on the training and development of their employees, the American Society for Training and Development (ASTD), the largest association of professionals dedicated to the training and development field, noted that companies shelled out more than $164 billion to get their employees up

Types of Training Methods

Types of Training Methods Employee training takes various forms. In total, the types of employee training are online training, on-site training, onboarding training, ongoing training — it’s usually a combination of these types that make up a company’s training model. Types of training methods for employees include: Online training (elearning) – Online learning has come a long way

Summer Support

Twelve days down, and many more to go until the heart of the 2017 Holiday season. But those days, weeks, and months will pass quickly, and it’s never too early to start planning. Count Down the Days & Ramp Up Your Team Keep an eye out for Lessonly’s 2017 Holiday Support Countdown Calendar, headed to

Improve Team Learning—Again and Again—with Kaizen

Business has always moved fast, and some would even argue that the speed of modern work is continuing to increase over time. Growing emphasis on processes like minimum viable products, scrum project planning, and agile development shows that speed and rapid innovation are highly valued in today’s business world. In this spirit, many business leaders

Your Team’s Best Tool? Tips and Tactics from Top Reps.

Sales leaders often struggle with the disparity between their top performers and those reps who consistently trail quota. Consistent over-achievers are obviously doing something right, but the means of getting the rest of the team to that superior level is rarely clear. Fortunately, this issue is one that modern learning software is built to solve.

Learning at the Speed of Business

In productivity learning—and in modern business—speed is key. Competitive teams need to trust that the information they have is up-to-date and accurate. So the longer it takes to deliver a piece of knowledge, the less valuable that piece of knowledge becomes. The good news is, we’ve built speed-related best practices right into Lessonly. Our Lesson

Lose the Customer’s Confidence and You Lose the Customer

My wife and I were on the phone with our bank. They take care of our checking accounts and credit cards for our entire family, and we were having a problem transferring money from one account to another. The frustration began with fifteen minutes of hold time. Once the customer service representative came on the

Proper Prior Planning Prevents a Painful Peak Season

Over the next few Fridays, we’ll explore some ways to ensure a high degree of success during your organization’s next peak season. My goal is to share the insight, ideas, and advice I’ve learned from hundreds of companies that will benefit your team—whether this is your first, or fifteenth, peak season. This week, we’re exploring

The Art of Effective Sales Training

If sales is an art, salespeople are most certainly the artists. While Pablo Picasso and Norman Rockwell both practiced the same discipline, they used different techniques and materials to express their respective messages. And just as there are multiple ways to produce a painted masterpiece, it’s worth considering that different salespeople have various styles. In

Learners First. Always.

There’s no denying that training has picked up a negative stigma. In many people’s experience, it’s been focused on compliance learning—which tends to feel somewhere between suspicious and patronizing. But modern learning software, like Lessonly, is all about functional learning that’s focused on improving each team member’s productivity through the sharing and reinforcement of: Best