Practice What Matters
Create practice opportunities in Lessonly based on real Zendesk support ticket data and enable managers to offer helpful feedback.
Boost Team Confidence
Rehearse real-world job scenarios in a safe environment, so reps are prepared to delight customers when it matters most.
Train Better Agents
Bring the full Lessonly experience inside of Zendesk so agents and reps can find the training they need, right when they need it.
Lessonly + Zendesk = Customer Service Nirvana
Leading teams find peace of mind with powerfully simple training
The Headspace Customer Support Team create training scenarios in Lessonly based on real Zendesk support tickets—so every team member can practice thoughtful ticket handling.
Thrive Market helps 500,000+ people find healthier and affordable products. Their rapidly growing customer service team uses Lessonly and Zendesk to create exceptional member experiences.