Train Better Agents
Bring the full Lessonly experience inside of Zendesk so agents and reps can find the training they need, right when they need it.
Practice What Matters
Create practice scenarios in Lessonly by based on real Zendesk support ticket data and enable managers to offer helpful feedback.
Lessonly + Zendesk: The Perfect Pair
As the #16 most-used mobile app in the U.S., Ibotta’s Care Team interacts with thousands of users. This customer service team uses Lessonly and Zendesk together to streamline onboarding and ongoing training for 100+ remote agents.