The Difference Between Training and Development
Sometimes known as ‘learning & development,’ the main difference between training and development is that training is generally focused on the acquisition of new skills, while development is concerned with the improvement or extension of existing skills. So we rarely think about development alone since, without training, there aren’t any skills to develop.
Benefits of Training and Development
Now that we know what the differences between training and development are, it’s time to discuss the real reasons why we’re so interested in the importance of training. When it comes down to it, there are a ton of benefits of training and development for employees. Often, it’s easy to overlook these benefits because it just seems like training takes too much time and effort. Additionally, many companies don’t track their training efforts so they really don’t see the benefits of training programs. But, those that do track their training programs see clear benefits of training and development in the workplace.
So, why should your organization implement training, and how long can you afford to put it off. The benefits of training in an organization can be as broad and profound as the imaginations of those who receive training in the first place. Let’s take a look at some of our favorite benefits.
The Primary Benefits of T&D
Address Weaknesses and Skill Gaps: It’s inevitable that employees will have some type of weaknesses in their workplace skills. The good news is there’s always room for improvement. A training program gives everyone the opportunity to strengthen those skills. This helps ensure that everyone on your team is up to par and can perform their job day in and day out. With proper training and development, weakness can turn into strengths and your employees can excel.
Improve Performance: Once weaknesses are turned into strengths, your employees will really have the chance to improve their performance. Training gives everyone a great understanding of their responsibilities and the knowledge and skills they need to do that job. This will enhance their confidence which can also improve their overall performance. Additionally, they’ll know the in’s and out’s of their role and your company to the point where they can come up with strategy ideas and help other teammates improve.
Foster Growth: The bottom line of any business is financial growth. If one could do it alone, there would be no need for a workforce. And every workforce must be trained. The better the training, the better your company’s growth. Your most valuable employees are ambitious and have room to grow. By giving them the training they need to maximize their skills, they will be able to fill out those hard to reach goals that only the most talented and dedicated employees can.
Enhance Satisfaction: By investing in training, companies show their employees that they are valued and that they matter. Because training gives employees access to information they wouldn’t have had access to, they feel rewarded with a sense of satisfaction that employees at corporations with poor training programs tend to lack. This goes a long way in making employees feel appreciated and satisfied with their careers.
Increase Consistency: An effective training program ensures that employees have a consistent experience and background of knowledge. This consistency is extremely important when it comes to understanding processes, products, or services. For example, a robust customer service training program ensures that your agents and reps are more likely to deliver a consistent experience to customers. Or, for a sales team, this means that everyone knows how to deliver a great first demo. This is a great way to make sure all employees are aware of the expectations and best practices of their team.
Reduce Turnover: Employee turnaround costs you time and money. By training your staff proactively, you can improve their confidence and their abilities. Fewer mistakes will be made, so fewer people will have to be fired as a result of accidents. Frustration levels will be lower. And you will develop a team of experts that you and your team can be proud of.
Enhance company reputation and demand: A strong training program is a great way to improve your company’s brand and reputation. Employees want to have access to ongoing training and development opportunities. So, by offering different types of training, your company is likely to attract new talent.
- Productivity is increased
- Employee confidence is built, developing key performers, team organization & morale.
- Employees are kept current on developing information, further contributing to improved customer service.
- Employees are updated on new, enhanced skills and advanced methods. They will use what they learn to further your business goals and objectives.
- Companies can receive a fresh professional perspective.
- Job satisfaction, employee motivation, and morale are increased, reducing employee turnover.
- Processes gain efficiency
The Objectives of Training
Every business should strive for higher productivity, quality improvement, the reduction of learning time, industrial safety, the reduction of turnover, and strive to establish and maintain an effective management team. These are the objectives of training and development in an organization. There are a myriad of ways companies can do this and, no matter what it is you’re doing, chances are T&D are a part of it.
Consider just a few of the common objectives of T&D, (notice the overlap with the advantages).
To impart job-related knowledge to your staff
Whether it’s on the job entry-level training or training aimed at adapting to changing economic, political, and technological climates- the purpose of workforce training is to enable your employees to better do their jobs.
To impart skill knowledge systematically
The organization of training events is generally done in a group setting, using teams, groups, or communications technology to reach the largest amount of employees simultaneously- and to do it in a way that is educationally sound.
To bring about change in the attitudes of the workers towards fellow workers, supervisors, and the organization.
When sensitivity training is at issue, or employees must be made aware of new policies, rules, or applicable laws. Oftentimes, the culture of your workplace has to change to adapt.
To improve the productivity of the workers and the organization
A central concern for any organization, whether or not it is for profit, is productivity. It is a rare situation indeed where efficiency is not desirable, and where more efficiency is not even more desirable.
To improve safety standards
No one wants to work in an unsafe environment. Improving safety in the workplace can improve productivity and prevent all variety of losses, human, and capital.
To enhance equipment handling practices
By instilling the correct methods for the use of workplace equipment, training can reduce injuries, lessen the damage, and improve efficiency.
To prepare workers for advancement
This is the primary means by which employers can build a highly competent veteran workforce.
Using the process known as smart objectives training firms can help to ensure their programs have the best chance of fulfilling all of these objectives. Our objectives of training and development of employees should be:
- Specific: Your goal is direct and detailed.
- Measurable: The objectives are quantifiable to track progress and success.
- Achievable: The list of training objectives are realistic and you have the tools needed to attain them.
- Relevant: Training goals align with your company’s mission.
- Time-Oriented: Your goals also have a deadline or specific milestones in place.
Types of Training
There are probably just as many possible kinds of training as there are subjects to learn and people to teach. First, let’s take a closer look at the different types of training:
- Skills training: focuses on job-related knowledge used for new hires & correcting performance defects.
- Retraining: for the maintenance and updating of worker knowledge used for technological innovation & intra-organizational changes.
- Cross-functional training: to generate skill-redundancy in the workforce so that employees can perform in a wider variety of capacities. This is used for flexibility in scheduling & enhanced coordination
- Team training: for self-directed teams to develop; management skills, coordination skills, and cross-functionality.
- Creativity training: uses innovative teaching and learning methods in order to enhance workforce ability to generate new and innovative ideas and to discover novel approaches.
- Literacy training: used to improve the basic skills of a workforce in reading, writing, mathematics, and effectiveness habits such as punctuality, cooperation, and responsibility.
- Diversity training: utilizes advanced sociological findings to instill awareness, respect, and acceptance of persons of a different gender, race, religion, background, etc.
- Compliance training: mandated by legislation to educate your team on laws or regulations specific to their job or industry. Good compliance training prioritizes the health and safety of your employees.
- Security training: helps teams act in a secure and safe way to protect their company from fraud or malicious activity from others.
- Sales training: enables reps to build relationships, improve negotiation skills, and manage a sales pipeline.
- Customer service training: to improve customer relations, communication, response time, and response quality in order to enhance customer satisfaction
In addition to different types of training, there are also different types of training delivery methods. These include:
- Online learning: Team members access training through online training software.
- Coaching: Employees receive coaching and feedback from their manager or trainer.
- Hands-on practice: This gives employees the chance to practice applying a skill or knowledge in a simulated environment or practice scenario.
- Role playing: A group of team members come together to role play through a common situation that they’ll face in their job.
- Classroom/group training: Usually, led by an instructor, this type of training brings people into one location for live training.
Different Types of Training Venues
Depending on the needs and resources of your organization, you will need to choose the venue for your training. They may be web-based, in the classroom, or on-hand. Your choice will depend on the following factors.
- Your list of training objectives: It’s important to remember the purpose of your training objectives and what you really want to accomplish.
- The time available: Do you need to complete training in a matter of a few days, weeks, or months?
- Cost of training: Will you need to bring in an outside trainer or subject matter expert? If you complete training in-person, will you need to pay for your employees to travel?
- The level of the participant’s understanding: Is this topic or subject relatively new for learners? Or, do they have a basic understanding of what training will cover?
- The size of your group: Do you need to provide training to a small group of employees or your entire team?
- The available facilities: Will a conference room at your office hold everyone who needs to attend training? Or, does everyone have their own computer for online training?
Types of training ppt are available from many different sources and can be a handy reference guide when designing a training program. But is important to be as flexible and open-minded as possible when designing your programs in a way that best suits the training needs of your unique workforce.
Employee Development Ideas
There are a number of widely recognized and good employee training and development ideas. But the best employee development ideas for your company will depend on the nature of your organization, the character of your staff, the resources you have available, the limits of your creativity and the power of your imagination.
Well-designed training programs maximize learning before, during and after instruction. An effective program includes orientation, classroom instruction, and on-the-job training, which is also known as blended learning. Online instruction is an increasingly sensible option that enables your employees to learn at a customized pace with unlimited access to the learning material.
This training style allows individual employees to control their own learning, accommodating different learning styles and encouraging personal ownership of the learning process. This approach also enables many employers and employees to develop a personal development plan or learning contract. It is signed by both parties, and should clearly outline the learning goals at the outset.
Cross-training & Job Rotation
Job rotation moves employees through different positions. The rotation can last hours, months or however long is needed to develop competence. Cross-training is a variety of job rotation where an employee learns the skills of a different position without necessarily holding responsibility for the position being learned. These approaches can prepare workers for promotion, rejuvenate teams, and enhance communication.
In lateral moves, an employee is moved to a different position with similar duties and pay. It can offer new challenges and encourage the development of new skills for an employee who may not want to take on increased responsibility. This method improves communication and flexibility between departments and, in smaller companies with fewer advancement opportunities, can often help retain valued staff members who might leave otherwise.
Job aids include checklists, flow charts wallet cards, tip sheets, pictures posters, code lists, and diagrams- any item that offers instant reminders or help. They can reduce the amount of memorization required of employees by providing easy access to important facts. The best job aids are concise, simple, and effectively utilize graphics for easy interpretation.
Tackle your Training Needs with Lessonly
At the end of the day, the importance of training just can’t be overstated. If your ready to experience the benefits of training and deliver the type of training that your employees want and deserve, we can help you get started. Learn more about Lessonly’s powerfully simple online training software with this quick preview.