Skills Tracking Software
Just like certification management software helps a company track certification progress for its employees, skills tracking software enables you to stay on top of your skills training program. Each and every job role at your company requires your employee to possess specific abilities to ultimately be successful. If any of these skills are missing or underdeveloped, it can hinder your employee’s overall performance and ultimately hurt your bottom line.
By empowering your workforce to upgrade their skill set, you can improve employee satisfaction and increase productivity across the board. A good solution goes beyond basic HR software and identifies critical aspects of your company’s job roles. By breaking down each job role into bite-sized skills, you can add training modules for each skill until you’ve built an impressive foundation of abilities for everyone in your organization. How do you keep track of the skills everyone needs? You need to develop a…
Taking stock of the skills that your workforce already possesses will give you a starting point for what you need to improve. By creating a skills inventory, you can see who has mastered which skill with a simple glance at their training profile. Building an employee skills database is the quickest way to focus your efforts on the areas that need the most improvement.
Training courses should focus on improving skills, not an end result or activity. Saying you want sales reps to increase their close rate is all well and good but doesn’t include actionable steps to achieve the goal. What skills go into achieving better sales numbers per individual rep? A good skills inventory break down for “Closing Sales” might look like:
- Active Listening
- Problem Solving
- Offering Incentives
These are all skills that a rep likely uses during the sales process. Which ones do your employees excel at, and which abilities need more work? You need to compile an employee skills database to find out.
Stop wasting time and energy training employees on abilities they’ve already mastered, and don’t let critical skills gaps fall through the cracks. There are substantial benefits that result from using a skills database software to track what your employees do and don’t know. Here are just a few.
1. Improved workforce
A workforce with the skills and tools they need to succeed will perform better, close more sales, deliver better service, and ultimately generate more revenue. No one likes feeling helpless or under-equipped. Anyone who feels confident and secure in their role naturally performs better. And when you put real effort into skills improvement, you make your employees feel valued and appreciated, which can raise workplace productivity by as much as 50%.
2. Increased retention
In a survey of 2,000 professionals, 73% chose “boredom” as the reason they left their jobs. Nothing is worse than feeling as if you’re fully interchangeable with everyone else and that you don’t matter as an individual. Ongoing development and skills training make your employees feel as though you’ve invested in them, and makes them much more likely to stay. Given that high turnover rates cost businesses a significant amount of money yearly, it’s well worth investing in anything that improves employee retention rates.
3. Optimized training and development programs
In 2018, corporate training and development spending across the US reached nearly $88 billion. Businesses realize that ongoing improvement is necessary for peak productivity, but unfortunately, most of that money is wasted on day-long seminars that no one really remembers afterward. The best way to improve employee engagement and retention when it comes to learning is to make each course relevant to the jobs they perform daily. And, comprehensive skills tracking software makes assigning relevant courses more manageable than ever.