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What is Skill Development Training?

What the heck is skill development training? That’s a lot of syllables for one phrase. The good news is, it’s exactly what it sounds like—the process of identifying where your employee’s skills fall short and working to develop those areas to ensure growth and development as an employee. 

What types of skills are we talking about here? You may be familiar with the terms hard skills and soft skills. Let’s start with hard skills. When we look at hard skills, we’re handing the mic to Napoleon Dynamite for a hot second: “You know, like, nunchuck skills, bowhunting skills, computer hacking skills…..girls only want boyfriends who have great skills!” Thanks, Napoleon! Hard skills are much easier to define. These are the bullets you’d usually find on a job description and are things that can be measured, taught, and acquired through a formal education or training program. 

When it comes to soft skills, these are non-technical skills that relate to how you get work done, interact with colleagues, manage your time, maintain relationships and solve problems. The growth in these areas is harder to measure but equally important. For example, when it comes to navigating sales conversations, the development of certain soft skills are sometimes what makes or breaks a deal. After all, negotiation, cold calling, and objection handling skills can be read in a book or training course, but are much harder to grasp and put into practice. Not to mention, pinpointing which reps need sharpening on which skills is a challenge in and of itself.

So, what is soft skills training and what does that look like in organizations today? Across the board, soft skills are hard to measure and can be difficult to teach for a single employee. Doing so for hundreds or more? No easy task. On top of that, doing it quickly and efficiently, while keeping all other aspects of the job afloat can be challenging. As a result, skills development training tends to fall by the wayside. (Psst…this is where Lessonly Skills swoops in with a cape on). Lessonly Skills is all about personalizing skills coaching—both hard and soft—for your employees at scale. Boom baby. Let’s jump in and learn even more about skill development training!

The Importance of Skill Training

If we’re looking down from 30,000 feet, the overarching goal of “company success” looks pretty good. Sure, there are many variables that contribute. And, we firmly believe that one humongous one is the importance of skill training for your employees. Why? Here are our 3 main reasons.

1. Employees need upskilling

When an employee is hired, they’re likely brought on with certain skills already in their toolbelt. And, chances are they’re looking to sharpen that tool and add more. Employees jump from company to company for tons of different reasons, one of which being they’re hungry to learn more and may have hit a wall where they were. Employees want and need upskilling to stay engaged, to feel valued, and feel like their company is investing in them. After all, while they care about the job being done at the desk, they also care about their career long-term. And, this includes both hard and soft skill development.

2. Hard skills evolve and change over time.

The whiplash is real, y’all. Our world evolves so fast and as organizations, it’s our job to make sure our teams stay up to date. As technologies, industry landscapes, and organization needs change, the technical skills we use to problem solve also have to adapt. The importance of training and development is rooted in these changes that are sometimes unexpected (Hello, COVID).

3. Soft skills need ongoing improvement.

Despite the belief of Napoleon Dynamite, soft skills are the hard hitter here. Teaching them is harder. Since they’re immeasurable, tracking progress and giving feedback is difficult, and keeping them at the forefront of hiring and training can get cloudy. These are all the more reasons to hone in on the importance of training. While those things are difficult, Lessonly Skills make them possible, approachable, and customizable to the goals of your organization.

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The Benefits of Skill Development Training

There’s no doubt there’s huge value in Skill Development Training. But let’s dig deeper. What are the specific benefits among the types of skill development? How do these benefits affect a company’s bottom line and the employee themselves? Check out three of our top benefits below:

1. Increased engagement and job satisfaction.

Whether it’s skill-based training or more intrapersonal training and development, employees can tell when their company is and isn’t investing in them. Good employees are hungry to grow, it’s our role as an organization to feed them.

2. Decrease employee turnover.

Employees are likely to leave when there is no more learning to be done. While skill-based training always remains important, employees care about professional development as well. Professional development training for employees includes some of those soft skills we talked about earlier: time management, communication best practice, relationship nurturing, positivity, and more.

3. Impact your bottom line.

It’s no secret that happy employees perform better. Investing in skill-based training allows employees to feel better equipped and more prepared to take on the day’s work. Think about it: a happier, well-trained, optimistic sales rep is likely going to make the better pitch and seal the deal. And, an employee who knows how to manage time avoids burnout and comes to the office (or their kitchen table, thanks again COVID!) ready to work.

How to Develop Skills and Knowledge in the Workplace

So, are you now wondering exactly how to develop professional skills among your employees consistently and effectively?  Utilizing skill training programs to do so allows leadership and training teams to track progress, follow up where and when it’s needed, and ensure overall company growth. And, running skill development courses online means employees can opt in when they have time around their other work and centralizes where that learning is being done. When strategizing how to develop skills and knowledge within your organization, look no further than Lessonly Skills to show employees that you care about their growth and development. 

If you already have a training program that’s been in use for years it’s probably time for a refresh. Not convinced? Then consider this: surprisingly, 90% of training dollars are wasted when sellers aren’t engaged. And, throughout an average selling process, there are 3-4 huge skill gaps that are left for chance. These include objection handling, negotiation, cold calling, growth in deal size, and more. Addressing these hurdles head-on with skills training helps your sellers increase performance, feel happier and more productive at their jobs, and can reach a new level of success.

Up-Level Skills with Lessonly

The bottom line is, training is broken. This translates to coaching not being so great either. And without skills training programs, effective and efficient skill development just isn’t possible. The good news is we created Lessonly Skills to help teams deliver personalized coaching to hundreds of revenue reps. A skills development training course powered by Lessonly Skills helps teams: 

  • Assess Holistically: Understand each rep’s skills through reflection, observation, and metrics—all in one place
  • Analyze Intentionally: Quickly uncover opportunities for relevant coaching and provide feedback and support right in a rep’s moment of need.
  • Drive Productivity: Build personalized coaching plans with your reps to track progress, assign tasks, and achieve business outcomes faster than ever.
  • Improve Performance: On average, teams who use Lessonly Skills actually close76% more deals.

While honing in on the individual skills that reps need, skills development training courses also unify a team, and more largely, an organization. Incorporate hard and soft skills training modules into your reps’ quarterly regimen to continually invest in their growth and development. Lessonly Skills is here, ready to help. If you’re ready to learn more about Lessonly, click on any of the tiles below, or watch this skills-based training example here.