Develop skills with engaging online training courses

Lessonly’s training software makes it easy to create, deliver, and access personalized skill development courses. Jump into a free online course to see how!

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Skill Development Courses

Before we dive right into skill development courses, let’s quickly cover what is skill development? Skill development is when you actively find out where your skills fall short and work to improve those skills. A skill development program or a skill development course is built to help employees hone in on the skills that need sharpening in an organized way. Certain skill development courses can be completely customized to employee needs while making them totally approachable and trackable from a leadership and training perspective. The types of skill development that fall under these courses are most typically hard skills and soft skills. Not sure which is which? Hard skills are the ones that you can learn on YouTube, in a book, or typically in your job’s onboarding. Think Excel, accounting, yoga, web design, and so on. They’re skills that can be improved with hands-on practice. Soft skills, on the other hand, are the ones that are a bit harder to measure. Think communication skills, teamwork, time and stress management—things that are more rooted in personality traits.

Skill development courses serve a few purposes for organizations as a whole. If you’re in an industry where products and services change often, you likely want your employees to keep a competitive edge. Pressing pause on the pipeline can feel tough as the month speeds by and numbers fluctuate. A skill development course helps hold you as a leader, and your employees, accountable for continually dedicating time to building out their tool belt. Working to stay above the competition and ahead of the selling scripts won’t come overnight, but a skill development course helps to parse that out. Not to mention, employees feel valued when they know their organization is investing in their growth.

The Pros and Cons of Free Online Job Training Courses

When it comes to skill development courses online, there are tons, and we mean tons, to choose from. Your eyes (and budget) may be drawn to the free online job training courses that are the first to show up on the Google search results page. And, while some of these are great, even the best free online courses have cons. Here are a few pros and cons to help guide your decision process.

Pros of Free Online Job Training Courses

  • It’s free! Naturally, this is a huge draw for organizations of all sizes—smaller ones that may not have the budget, and larger ones that have to provide skill development at scale.
  • Less time is needed upfront to implement this course into your organization. If an online job training course is free, it likely doesn’t come with onboarding meetings or intro calls, or set up instructions. All things that can solely appear as blocks on your calendar that you may not feel like dealing with. On the flip, those are also things that represent a catered program to your organization and what your people need. Is this pro turning into a con? This seems like a good segway…

Cons of Free Online Job Training Courses

  • They will lack personalization. Imagine how many people from different organizations, in different roles, with different skills to sharpen take a free online job training course. There’s no way for something like this to be personalized not only to a single organization but to the employee themselves. Going back to what was mentioned above, employees need to feel valued and invested in. Not to say a free course won’t make them feel that way, but a course that lacks personalization to what they need at the moment will stick out to them.
  • It’s easy to “check the box.” Usually, free online courses with certificates are easy to speed through, and employees are eager to do just that so they can print a certificate, display a badge, show it to their manager, and check it off their list. But, with a training course that involves a little more time and money, you get what you pay for.In fact, you’ll likely discover a
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How to Create the Best Personal Development Courses for Employees

If you’ve reached the point of wanting to create personal skill development training courses for your employees, can we take a moment to say, “heck yeah!”? Investing in your employees’ growth is something to celebrate! 🎉 Let’s talk about how to create the best possible skill development process for your organization, and more importantly, for your people.

1. Focus on one skill at a time.

If you’re going to take the time to create and personalize skill development classes online, it’s important to make sure the skills selected are each given the appropriate amount of time. Each skill can be tracked and rated at the beginning, middle, and end of the training process.

2. Make training short and sweet.

While we hone in on having patience and taking time with training your employees, let’s remain realistic! We can’t let pipelines go grey and leave customers with a dial tone. Making sure training is short and sweet, yet effective, is something important to remember. Have employees block off a little bit of time each day to dedicate to their skills training. This will keep them engaged instead of dozing off during long-winded presentations.

3. Allow employees to access training on-demand.

Flexibility is something most employees appreciate. And, letting employees pop into the training modules at a time that works best for their schedule is something that could help motivate them. Skill development courses online are great because employees can access training when and where it’s best for them.

4. Give employees the chance to practice skills as they learn them.

Are you wondering what this practice looks like? Here’s a skills training example: One of your customer service agents is slipping in the area of providing a helpful support response to a customer complaint. In a skill development training course, they can work through example support requests and practice writing out a helpful response that provides the customer with friendliness, next steps, and sends them on their way to finding a solution.

5. Provide ongoing feedback for growth.

Providing ongoing feedback doesn’t only ensure an employee is staying on track, but it also lets them know you care. This is not something you’re throwing into an email and shooting off to your organization without looking at it again. Your skills training program was built to address employee growth and will need checking in on as they work their skill development.

6. Track training progress over time.

Now that you’ve taken the effort to set up your skill development course and get your employees on board, it’s important to be able to track its payoff. Unfortunately, skill development doesn’t work like the flip of a switch. As a skill development example, think of Mr. Miyagi from The Karate Kid. He has his protege, Daniel, do different tasks each day that are really equipping him with the movements he needs to fight—although Daniel may not feel like that at the time. Fast-forward to the end of his training, and he’s ready to win the Karate tournament. And, tracking your employee progress over time will probably look a little like this. But when it’s all said and done, your employees will come out ready to crush every customer call that comes across their desk.

Create your Skill Development Program with Lessonly

Dare we say it again? The right kind of skill development courses are one that your employees will actually enjoy. Lessonly’s skill development training, enablement, and coaching software makes it easy to create an engaging training program for your employees. With Lessonly, teams train their teams 62% more efficiently and can track individual and overall progress. That’s right—a personalized skill development program built to coach hundreds of reps wasn’t possible… until now. 

If you think your organization can benefit from a tool like Lessonly Skills, we’re here to help. If you’re ready to learn more about Lessonly, click on any of the tiles below, or click here.