Sharing Knowledge in the Workplace
What is knowledge sharing? It’s something that every business should know, but not many actually do it. As a result, employees don’t work as efficiently because of a lack of communication, clarity, and information. This means that productivity and success can suffer. And while sharing knowledge in the workplace is an easy practice many companies don’t encourage or enable it.
Knowledge sharing in the workplace isn’t strictly an employee-to-employee practice. It’s also beneficial for team collaboration since it helps things get done faster and avoids miscommunication. It’s a sound practice to use organization-wide and is typically done by compiling a database of information and knowledge presented by individuals or teams.
In the workplace, it’s estimated that each new employee spends around 200 hours working inefficiently because they’re too busy trying to figure something out for themselves or asking their colleagues to teach them how to do something.
A large component of the overall issue is the surprising absence of people sharing knowledge in the workplace. It’s reasonable to think that many employees aren’t aware of how to share knowledge with others appropriately, or lack the tools and resources to do so.
Benefits of Knowledge Sharing
There are many benefits to sharing information, but individuals within an organization often struggle to obtain vital information or make it accessible to others. This struggle often leads to employees spending hours searching for information they could have obtained in minutes if the organization had a proper knowledge management process in place.
One of the most significant benefits of knowledge sharing is that employees can save so much time and effort in pursuing knowledge. Information becomes more accessible to everyone who needs it, whenever they need it. And they can access it from almost any location with the right knowledge management tools, which is especially important during a pandemic.
Even when they ask their colleagues for help, it’s estimated that 81% of employees still experience frustration at how difficult it is to gain information from their colleagues. Similarly, 25% of employees have expressed feeling overwhelmed when a colleague leaves because they took vital information with them, and it’s now inaccessible to others that need it.
That’s why it’s so important to educate team members on the proper ways to share information, encourage them to do so, and provide them with the tools needed. It can make or break any company, no matter the size. While big companies may benefit more, as miscommunication becomes increasingly likely for every additional person involved, small companies can also become more efficient and get tasks done quicker.