Fun news: We just launched the first three episodes of the Better Work video series.

What does a dress I’m in love with have to do with an employee onboarding experience?

So what’s missing from your employee management software? The short answer? Training and practice. The long answer? It’s best explained with a junior high story.

With more than 25 years of experience, Jeff Toister is an advocate for the importance of customer-focused cultures. Find out exactly what service culture means and how you can build one within your organization.

In 2013, Lessonly was one year old. That same year, our CEO, Max, shared what he thought the future of learning might look like in a short blog post. Here we are, six years later in 2019, living in the future he wrote about.

This blog originally appeared on LinkedIn. Click here to view the post. Enablement – the act of giving someone the authority or means to do something. I don’t care for buzzwords. They are detours from progress and mostly serve to make us sound silly to our future selves. I’m going to plant a flag here,

So, how do we focus on equipping new hires, specifically new customer service reps, with what they need in order to do great work?

From building trust through empathy to challenging our mindset, here are just a few of the lessons this year’s keynote speakers will bring to inspire you to Do Better Work.

Andragogy is a certifiably boring word with a fascinating backstory.

We share and store knowledge and information like it’s our job. And we do this by using Lessonly as a knowledge management system.

See what Bob Davis and Brad Baumunk have to say about creating a coaching culture, instilling practice among agents, and working with BPOs.

Join me in 1850. It’s dark here; we don’t have lightbulbs yet. No Coke. No cars. No astronauts. The Civil War–what’s that?  Jump ahead 120 years to the 1970s. We use barcodes at grocery stores. Two guys named Steve invent a groundbreaking personal home computer called the Apple 1.  Now we’re in 2019. We access