New Employee Announcement Letter (To Customers)
If the new hire will be client-facing and/or have a key role that affects your company’s deliverables, be sure to send a new employee announcement letter to clients once your company is made aware of the new hire. Sending a new employee announcement letter to customers is a great way to set expectations of the potential changes that could be coming to their service.
In the above packet of templates, we have included a new employee announcement to clients sample that you can use to promote this proactive communication and get your clients up-to-speed. We believe that communicating this type of hire early and often is a great way to show your clients that you care about them and are constantly trying to improve your company to improve their level of service.
Further, we believe that a new employee announcement to customers should be sent for other key individuals as well, such as executives and board members because of their principal direction to the company. In the same way, changes in the form of departing employee announcements, employee promotion announcements, and even employee death announcements in some key roles should also be included in customer communication so that they stay abreast of what’s going on behind the scenes at your company.