Negotiating demands confrontation and forces people to talk about money (and to each other), which might explain why most of us loathe the idea of doing it. This lesson will be your reference guide on how to enhance your negotiation skills.
Get your team up-to-speed on all platform features and changes. This template will help you pick a theme, choose a goal, and zero-in on a focus.
Have you fallen into the trap of jargon-filled business writing? We have eight tips that provide clear instruction on how to hone your skills to become a better writer.
The growing ubiquity of email means that everyone needs to write intelligently. By using simple, clear, and precise language—and following a few other basic writing rules—you can become a better communicator.
Every person in your organization should have, at the very least, a baseline understanding of about your industry, product, customers, and competitors. We’ve highlighted what you should survey your employees on to ensure everyone is on the same page.
You have a lot of knowledge. Knowledge about your industry, product, customers, and competitors. Our checklist highlights what types of training you should create and provide.
From policies to culture, there’s plenty of information to include in your onboarding program. This template highlights all of the important items to cover during employee onboarding.
A great training plan fuels business success. This interactive experience helps leaders develop a detailed training plan for their team.
Video can be a great asset to your training program. Take a look at 10 TED talks that discuss working as a team, instilling creativity, fostering a happy workplace, and helping workers find success.
Change is constant, and the rate of change is only going to increase. Craft communications that soothe jagged employees nerves during times of change for a seamless transition.
Information security is extremely important for every business. This lesson discusses license management, email security, how to respond to incidents, and more.
The average person sends more than 100 emails a day. Unfortunately, it’s also easy to send an email that causes unintended confusion. Get the most out of your emails with these writing tips.
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Empowered agents delight customers and do Better Work. And it all starts with training.
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