Modern Onboarding Process
Being hired to a new position in today’s day and age doesn’t always mean that you know everything as soon as you step in the door. There are things, from tidbits of office information to entire educational courses, that employees will need to learn as they grow within a company. That’s what an onboarding process is for; to train employees on subjects and tools that they need to know to excel in their position. Looking at the employee onboarding definition, we can see that onboarding includes the lessons, training, and information to get a new employee performing at their position.
Even the most qualified job prospects aren’t going to know everything right out of the gate on their first day of work and while onboarding might seem like a wasted resource to some managers, the quicker that employees can get to their fighting best, the better. More and more companies are adopting onboarding processes to help find the best talent for their culture. By leaving space for employees to learn skills during onboarding processes, businesses can hire for intangible skills that make a certain person an amazing candidate rather than just one that will get the job done. Onboarding can be as simple or complex as necessary, but it must be done with the intent to really ensure that employees benefit from the information being presented.
Creating an Onboarding Process
Whether you’re teaching where to park and how the printer works, or you’re introducing the entire team and telling them how your bonus structure works, employee onboarding can be useful to a new face. Traditionally, training was confined to printed manuals and binders passed out to employees as they were walked through a slideshow by the HR manager. With such a large cost associated with printing manuals, setting aside time for trainers to come in, and the opportunity cost of employees taking the training, onboarding was usually pushed to the backburner. As companies have moved toward modern training workflows, onboarding became more feasible. Now, many teams that couldn’t set aside the time and resources needed for a proper employee onboarding process can now start helping their new hires get going quickly.
When starting with your onboarding, understand that employee onboarding steps are completely different from those taken during a client onboarding process. Some companies that deal with a variety of clients and projects find great value in bringing their clients through an onboarding process, but employee onboarding is a more singular effort. A good place to start would be working toward an employee onboarding template. This template can be as specific or broad as you need it to be, depending on the types of employees that you’ll be bringing in. If you only hire sales reps, then your onboarding can be pretty specific toward the sales route, but if you add in a marketing team, a client experience team, and some developers, then your onboarding process flow chart might have to scale to reflect that change. Once you have the scope laid out, just think what you would want a new employee reading in an onboarding document template. At Lessonly, we have a “First Day” course that introduces the company, why we’re here, and a few other small things like how to work the coffee machine.
We built our employee onboarding with Lessonly because it gives our team leaders the ability to see who has completed which assignments and allows for further training materials to be assigned after that and we get a pretty good discount. Emails arrive in the inboxes of our new employees whenever they have a new lesson that needs to be finished, and admins are notified whenever said lesson is completed. The entire process is helpful for new members to our team, and seamlessly transitions into employee development training down the road.