What is a Learning Experience Platform?
When it comes to developing your workforce, the experts recommend in-house training, or “upskilling.” It saves you on costs and gives you a nice return on already sunk hiring costs- which is good when it comes to developing team loyalty and engagement.
For modern upskilling needs, thought leaders recommend a Learning Experience Platform. According to HRTechnoliogist.com’s learning experience platform definition, it is a ‘holistic digital landscape within which, operations can learn and gain key insights on a continuing basis.’ But that barely scratches the surface…and we’ll explain why.
In some ways, a learning experience platform is similar to a Learning Management Platform as both are designed to deliver learning experiences through educational programs. They have similar features, but an LXP learning experience platform is more flexible and suggests popular courses based on user experience and feedback. An LXP platform has been compared to sites like Netflix and YouTube in that it accepts user feedback and makes custom recommendations from a long list of learning programs on offer within the platform.
Possibly the simplest answer to the question, “What is a learning experience platform,” is a responsive and contribution-based collection of learning programs selected through browsing and on the basis of user behavior and user feedback. Included in this feedback and recommendation system are courses recommended according to use, stated preference- and most importantly- through the results of courses taken. That means it makes learning recommendations based on the user’s needs as determined by performance results.
In other words, it responds to the performance of the learner by suggesting material that will help the user improve where improvement is needed.
LXP vs LMS
Learning management systems have been with us for a while. These systems have been great for management teams looking to upskill their team members. The best ones offer diverse content options for a variety of learning styles, recording tools that expand the learning experience, the ability to be integrated with online communities, personalized learning trees, and more.
But as with any technology, LMS systems have a few weaknesses—weaknesses that LXP learning is designed to address. Here, we’ll lay out some of the important differences between learning experience platform vs LMS:
Who’s at the wheel?
An LMS is admin-driven, with little feedback accepted from the team if any. An LXP, by contrast, thrives on employee feedback and is designed to optimize itself based on both preference and need.
Who can contribute?
An LXP is an open system that can incorporate outside resources, whereas an LMS is a closed system that can only be changed by management.
An LMS is linear, with predefined learning paths. An LXP, by contrast, responds to need, feedback, and the learner’s learning style.
LMS systems are managed from the top down. Users are not invited to share their experience for future changes and optimization. An LXP enables both contribution and participation. In short, it listens and responds.
Ease of use and deployment
LMS systems have a strict architecture that has to be explicitly constructed, which is a lot of work and makes any change a big renovation project. LXP systems are algorithmic learning material curation devices that deliver the content users want and need.
The difference between LXP and LMS systems can be compared to the difference between a democracy and a dictatorship. An LXP listens and responds to the users, makes recommendations based on performance and feedback and is quick to deliver targeted content based on demonstrated need. An LMS, on the other hand, delivers what the owner wants to deliver in a prescribed way.
This is not to say that LMS systems have no place in upskilling your workforce, but they have specific weaknesses that make them slow to meeting the changing needs of a team that is actively working to learn and advance their skills.
Why is Employee Engagement Important?
Employee engagement isn’t the answer to all of your company’s problems, but it certainly impacts it. Here’s a quick look at some of the benefits of employee engagement that come from improving your employee culture:
More motivated workers
Employees who feel valued by their employer are more likely to do their best for the company. A survey from the American Psychological Association found that 93% of employees who feel valued at work are more willing to do what they can to help their team and organization.
Gallup also found that engaged employees make it a point to show up for work. Remember Ollie and Follie? Follie was disengaged and therefore more likely to call in sick or take frequent PTO. Teams with engaged employees see a 41% reduction in absenteeism.
Workers live better lives
At Lessonly, we believe that when people do better work, they live better lives. According to a study by Kansas State University, engaged employees aren’t just great at work. They’re great to their families and friends, too.
Engaged employees are more motivated to do a great job. So, it makes sense that employee engagement also drives productivity and performance. In fact, teams in the top percentage of engagement average 17% higher productivity.
6 Learning Experience Platform Features to Look For
In the previous section, we laid out some of the reasons that an LXP app is able to cover many of the service gaps that LMS apps do not. Now, to clarify specific roles and use cases that are supported by the best learning experience platforms, we’ll need to cover core features any good LXP system will have to be competitive and to fully compensate for the weaknesses of any LMS system you may be running at present. Here are 6 key LXP features you should look for.
User-friendly UX: Whatever industry you’re working in, you’re bound to have some staff or team members being trained through LXP apps who are not technically oriented. The LXP experience should be easy to use and understand for everyone. After all, when a person is learning something new, being bogged down with a confusing user experience only gets in the way of developing new skills and competence.
Mobile features: The power of mobile technology is not to be underestimated. When it comes to learning, people benefit from the ability to choose the time and place wherein they can access the material. It takes much of the burden of learning off the learner which means better results for your team.
Easy content creation: If you’re counting on key team members to contribute content to your learning platform, it’s important to make learning as easy as possible. The best learning experience platform vendors offer tools that just about anyone can use to leverage their own expertise to create courses. This means anyone with knowledge worth passing on can do so. At the end of the day- it’s about increasing information-exchange-bandwidth. It’s worth its weight in gold.
Accessible insights and data: In today’s digital business world, metrics are everything. Short of the direct, real-time empirical evidence these provide, we are left to wild theorizing about what changes should be made, when, and to what degree. Any top learning experience platform incorporates a deep system of feedback and data, which are a big part of why LXP is an improvement on LMS in the first place.
Integration capabilities: Part of what makes LXPs an improvement on their predecessors is flexibility and the ability to be used in concert or as an integrated part of other systems. Because of its decentralized nature, any good LXP is bound to outgrow any system it is integrated with, but that’s a good thing because it means people like it, are using it frequently and can make changes that are effective and enjoyable.
Automation: Recent advances in software automation are the reason learning experience platforms do what they do and do it so well. Automation means the algorithmic, automated uptake of input, the deliverance of meaningful metrics, and the actualization of useful and pleasing recommendations feeds. It is the same reason platforms like YouTube and Netflix are wildly successful. They respond to user input in meaningful ways. Algorithmic tech, when connected to real results-delivering systems is what makes the best LXPs so powerful.
Do Better Work with Lessonly’s Learning Software
Here at Lessonly, we take the important practice of upskilling your teams very seriously. Developing your workforce to be stronger, more competent, more confident, and more powerful builds loyalty for everyone. Best of all, it shows your team that you’re invested in their strengths. That’s why we created the top learning experience platform that works great for you and your team.
Make Training Easy
Our powerfully simple learning experience platform makes training easy for you. And by easy, we don’t mean non-challenging, we mean easy to use, easy to improve, and easy to derive meaningful performance improvements from in record time.
Our goal is to give anyone with valuable expertise, knowledge, or information the ability to pass it on to the rest of their team. If fact, if you can write an email you can create a useful lesson with our LXP! After all, the leading psychologists of our time tell us we should assume the person in front of us knows something we don’t. Lessonly’s LXP platform makes it possible for anyone to create a course and pass on what they know to others. Our LXP apps are used by top, global corporations like U.S. Cellular, Trunk Club, Cisco, Emarsys, and Goodwill.
Isn’t it time you gave it a chance? Get started and learn more about Lessonly here.