Custom Domain Documentation

What follows is documentation for a premium Lessonly feature included in the Plus, Growth, and Enterprise packages. If you are interested in learning more, please talk with your rep at Lessonly, or reach out to support@lessonly.com for details.

By default, your Lessonly training center will sit on a Lessonly subdomain (e.g., companyname.lessonly.com). However, you can change your training-center address to a subdomain of your own website, such as training.companyname.com.

Changing from a Lessonly subdomain to your own subdomain takes two short steps:

  1. Point your training subdomain to Lessonly
  2. Tell Lessonly about your new subdomain
Point your training subdomain to Lessonly

The first step is to point your training subdomain to Lessonly (note: if you haven’t yet created a training subdomain on your website, talk to your website administrator to have that done).

  1. Locate the CNAME records for your domain within your domain registrar’s control panel.
  2. A CNAME record, or Canonical Name record, is a type of alias used by the Domain Name System (DNS). Among other things, a CNAME record can be used to make a subdomain an alias of an external website.
  3. If you already have a CNAME record for your subdomain, look for an option to edit the record. If you don’t have a CNAME record for your subdomain yet, look for an option to add a new record.
  4. Point the CNAME record from your subdomain to your [Lessonly subdomain] custom.lessonly.com. For example, if your subdomain is forage.lessonly.com, then point the CNAME to forage.custom.lessonly.com.

Your specific provider may have slightly different naming conventions for certain things, but in general the above steps should get you what you need. These changes may take some time to set before they reflect in your live environment, so, if you don’t see instant changes, don’t panic.

SSL Certificates

In order to secure your domain, you will need to provide Lessonly with an SSL certificate for your custom domain. Please contact us at support@lessonly.com to request a certificate signing request. You can have the certificate created at your Certificate Authority of choice.

Tell Lessonly about your new subdomain

After setting up your CNAME, send an email to support@lessonly.com with the URL of your new subdomain and attach your SSL certificate. From there, we will work some magic on our end to enable your custom domain and install your SSL certificate. Please allow for 2–3 business days to get this turned around.