Many people view classroom-style training as the standard because it’s the way most of us learned growing up. However, in-person training doesn’t scale efficiently for dozens of employees, let alone hundreds. In reality, switching your employee learning online produces tangible cultural, tactical, and financial benefits. When done right, it’s an investment in rehumanizing your personal interactions with fellow employees.
Being human at work
Ironically, we lose humanity when an in-person training process is the only learning medium. Rather than investing that time into rich conversations, monotony inevitably ensues for both you and your learners, as you recite lines from a script. Thankfully, online learning software can handle teaching this repeatable information automatically, leaving you with time to coach your team on the softer topics that require a more personal touch.
According to a Forbes report, 74 percent of top performing companies realize their front-line managers should be coaching and mentoring sales representatives, not teaching and quizzing them on the basics. Lessonly houses this information and gives in-person time back to your leaders so they can actually lead.
Tactical steps to better learning
Once you commit to bringing the human element back into your training, you’ll need to decide what remains in-person and what you consolidate into online learning. Planning out the learner’s journey from new hire to productive member of your company can prove time-consuming, but it’s critically important. As a leader, you should decide these distinctions ahead of time to provide clarity.
For example, you might develop an online lesson on how to request a business expense reimbursement so that your employees can refer back to it for reference. However, a sales manager might want to explain the procedure in person for when a prospective client asks for a discount.
For your inspiration, searching your companywide messaging applications for “?” can help you find those questions your team is asking. Once you know what needs built, democratize learning and lighten the creation load by letting veteran employees build some of the needed content.
The return on learning investment
The math is surprisingly simple. Teams better equipped to do their jobs inevitably do better work, which quickly translates into monetary returns on any learning investment. With this in mind, recent reports tell us that 75 percent of top performing companies recognize training and development as the best way to increase sales productivity.
Sure, you’ll see the obvious financial return on better-trained employees when it’s sales reps. But overall, studies show that companies with an employee engagement strategy like Lessonly are 67 percent more likely to increase revenue per full-time employee year over year. Other factors contribute to this number, but the basic premise remains: Better educated employees produce better work.
Do you want to add tangible results and humanity back into your learning program? Try Lessonly today.