Whether your company has relied on GoogleDocs, live presentations, an old-fashioned LMS, or just plain old integrity, your training might be more difficult to track or tracking may be non-existent. A common hesitation among training tracking software doubters is there is no need to track employee training with a small team or when managers trust their employees. We hope that you continue to trust your employees, but the difference between training without tracking and training tracking software is the evaluation and continuous improvement of your training.
The first step in tracking training software for employees is completion. Who is and who isn’t completing their assigned lessons and what to do as a manager to change this? By attaching files to emails, you can track who opened your emails with third party systems and you may even be able to click the link that you sent, but you will have to just assume that everyone read the document. In a perfect world, people would ask questions if they didn’t understand something in the entire document which they read. But, if your employees are like me, they sometimes open an email, close it because of a current project, then forget about it. With training tracking software, you can easily organize your training and your employees will get reminder emails when they haven’t completed a lesson.
With an easily accessible and viewable list of who hasn’t completed a lesson, you can personally reach out much faster than a large email list confirming people either received or didn’t read regarding the PDF you sent earlier last week. The problem with the completion stage is the only way you know your employees didn’t truly understand the content of the lesson is if they directly tell you.
Taking your training management software to the next level requires a little more elbow grease, but the insight into lessons is well worth the upfront effort. The comprehension stage of training tracking includes both quantitative and qualitative questions and evaluation of your training regularly. If your employees are failing to understand parts of your training, the comprehension stage is where you will start to notice. You may notice that you slipped in a few trick questions into courses without realizing it or you asked questions that weren’t necessarily relevant to the lesson or sections beforehand.
Moving from the completion to the comprehension stage ensures that all of the intended and necessary information is being conveyed correctly and accurately. The comprehension stage is a great stage to end up in for medium sized teams who might not have a dedicated representative for training, learning, or development. But, larger teams may want to dive more in-depth into training and discover their ROI according to how much they are spending on training relative to how much production value they are gaining out of their employees or how much time they are saving without all of their training meetings, lectures, conferences, and updates of the olden days.
The next steps of training tracking software
To learn more about the next steps in tracking your training in business, check out the Definitive Guide to Measuring learning here. It will lead you through the next two rungs of the ladder, how to prepare your company for them and how to achieve them. How are you currently tracking your training?