Do you find yourself often wondering how to create learning paths that work for your teammates? Or maybe you’re thinking to yourself, “With what time am I supposed to create the best online training courses?” Well, let me reassure you, you’re not alone in asking these questions! I work with more than 30 Lessonly customers that ask for this same guidance on a regular basis. Creating intentional, online learning paths that work can take time. And if we’re honest, it’s hard sometimes.
That’s where Lessonly comes in!
One thing to note about Lessonly as a training tool is that it’s not just a collection of free online courses. And while Harvard free online courses and other free certifications are undeniably useful, today we’re going to talk about building the best online courses for training, enabling, and coaching your frontline teams.
So, you’re saying speed is key?
Absolutely. I will almost always vote for speed over fidelity. Every minute employees are less than fully proficient in their role has a significant impact on business’ bottom lines. It’s safe to say that streamlining training is crucial to a team’s success. Here at Lessonly, we help create bite-sized content in a digestible format to help teams speed things up. And while there are online learning advantages and disadvantages, I’ve seen way more advantages, especially as some teams pivot to a hybrid workforce model. I work with customers that conduct in-person (or in our world today, virtual instructor-led) training, and they’re spending sometimes more than four hours a day doing these training sessions. That is CRAZY!
What’s the solution?
Glad you asked! It’s simple really, just like the Lessonly tool. You begin by figuring out what topics can and should be plugged into online training courses, and then find the best online learning platform (which I’d argue is Lessonly) for your team’s needs. This is simple to write, but way harder to execute.
As your company grows, it only becomes more and more important to keep training content consistent. Let’s stop spending four hours a day training and figure out what we can live in free online courses (with certificates, too) in Lessonly. Some great topics to streamline are:
- Processes or product/policy updates to a large group across the company
- Information that all teammates need to know for a one unified vision and/or voice
- Metrics and insights to give everyone a pulse on what’s working and what’s not
- “Right” vs. “Wrong” ways of doing things – think practice scenarios!
Oh, and here’s a huge pro tip: If this information all lives in Lessonly, learners can refer back to it later when they need to reference it. The best online courses to take are the ones that are genuinely helpful and easily accessible for folks.
Okay, I get it. Can I get an example?
Here’s a random scenario of what good looks like in the Lessonly platform specifically. Sara works in Sales, and she’s responsible for enabling and ramping up new employees, in addition to keeping them up to speed on the company’s product and process changes.
In a recent monthly meeting, the product team briefed Sara on their plans to release a product update the following week. Sara builds e-learning content explaining the details of the product update and assigns it to the team to be completed by the end of the week. She ends the assignment with a quick quiz on the key takeaways before the team gets together on Monday to discuss the feature in more detail. At the meeting, Sara addresses her team’s questions and provides a full demo of the feature.
After the meeting, she sends another assignment to the team asking them to record themselves giving their demo of the feature update. Sara then reviews each person’s demo during his/her regularly scheduled one-on-one. After all reviews, she finds two great examples and shares them with the rest of the team.
These kinds of feedback loops and enablement practices aren’t possible with even the best free online courses.
It’s all about doing Better Work
Better Work is what we live and breathe at Lessonly. (You can learn more about it here.) Everyone deserves a chance to do Better Work, but so many teams make the journey to Better Work harder than it needs to be. Great teams share and teach both what they are learning and what they know. If we want people to do Better Work, we need to share what it looks like, why it matters, and how it’s done. Then, we need to offer ways for people to practice what they’ve learned, so we can ensure everyone is aligned.
When Lessonly lessons utilize online learning, our customers teach their teammates how to do Better Work. They share why it matters and offer examples of what it looks like. As more teammates understand what Better Work looks like, why it matters, and how to do it, more teammates do Better Work. And this is where the magic happens!
I was just talking to one of my customers the other day about how their roll out for onboarding has gone. Well, to say it’s gone well is an understatement! Not only does leadership LOVE the online learning courses we’ve worked on, but they’ve also reduced ramp time by a whole month for one of their roles. In short, like I’ve already mentioned several times, it’s important to create content that scales and teaches your team what good looks like.
Like what you’ve read about learning paths and Lessonly?
Great, because we already like you. Lessonly is training, enablement, and coaching software for growing frontline teams. If it makes sense to learn more, you can book 15 minutes with us for a no-pressure, exploratory chat at lessonly.com/demo.