Are you getting hyped for Cyber Monday? Although we don’t have any hot deals going on, we know your retail team does and we’re excited to take advantage of them. Either way, we want to make sure that your customer service reps are prepared while millions of shoppers, including us, swarm your site like bees out of a hive that you thought was uninhabited.
Sometimes it can be hard finding the right words to stress the importance of customer service. Thankfully, Lessonly has a customer service quote library to pull tons of customer service quotes.
Successful quotes in customer service
“The price of success is hard work, dedication to the job at hand, and the determination that whether we win or lose, we have applied the best of ourselves to the task at hand.”
When the number of calls waiting seems insurmountable, the light at the end of the tunnel may dim. Consider sharing a dramatic speech with your customer service representatives reminding them that success is not out of reach. By adding a new metric to your customer service screens about customer successes or how many customers your team has helped on the day, it will provide a more positive spirit.
Funny quotes about customer service
“A brand not responding on Twitter is like hanging up the phone on customers — with millions watching.” – Dave Kerpen
Instead of stressed crying, laugh. In the eye of the storm, take a second to enjoy a few funny quotes about customer service with your team. A little comic relief will lift the weight off of your representatives’ shoulders and they can continue the day with a smile on their faces.
Also, this is a great reminder to be constantly checking your social media to see what shoppers are saying about you. Retweet a few great successes as testimonials to your solid service.
Inspirational customer service quotes
“Real competitive advantage is your people using their ingenuity to save your customers time or money, solve a problem, or make them feel good.” – Anne C. Graham
Customer service can be a thankless job. Cyber Monday can be a long, thankless day. With these inspirational quotes about customer service, your employees will continue to cruise through Cyber Monday knowing how much time, frustration, and money they are saving your customers.
Teamwork quotes about customer service
“Unity is strength…when there is teamwork and collaboration, wonderful things can be achieved.”– Mattie Stepanek
Customer service is teamwork. It’s hard to see on the outside, but your employees need to support themselves just as well as they support your customers. When your representatives feel like a team, your reps will push and carry each other to the finish line.
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