In case you missed it, we’ve been through a couple acquisitions lately. At the end of July, we acquired Obie, a knowledge software that we’re calling Lessonly Knowledge these days. Just a few weeks later, we announced the big news that Lessonly was acquired by Seismic, a global leader in sales enablement.
That one-two punch has meant that we’ve all been living and working in an almost-constant state of change for the past few months. It’s been a time of growth and laughter and flexibility and joy, and it’s also been pretty hard at times.
We’re far from “done” with the process of integrating our teams together, but we’ve already learned so much in this wonderfully messy, middle part—after all, that’s where the real beauty of life lies anyway.
One of the biggest lessons I’ve personally learned as a card-carrying member of the newly minted “Lessonly by Seismic” team is this: Over do it. What does it mean to “over do it” in the midst of an acquisition?
It simply means, for a finite period of transition, you’ll need to go a step or two further than you typically would. Over-communicate, pay a little extra attention to your teammates, practice for a little while longer, prepare just a little bit more than you typically would, and be a little bit more curious about, well, everything happening around you.
Let me be clear—it doesn’t mean to work extra hours or push yourself to the point of burnout. Nobody benefits from that. So, to keep workloads manageable, it’s even more important than ever to have the right tools in place to help you and your team easily and effectively navigate the changing tides. Is change present on your team, too? Enter: skills management software.
How does skills management software help in times of transition?
In my limited experience with acquisitions, I’ve found that I’m much more concerned about what I’m missing than what I’m seeing. What I’m seeing is exciting—new faces, more opportunities, bigger deals, new swag. What’s not to like? It’s what I’m not seeing that causes the most worry. Are decisions being made without me? Is my coworker struggling to adapt more than I realize? Is there a meeting I was accidentally left off of? Whether these anxieties are warranted or not, it’s the accumulation of unknowns that causes an underlying current of stress through an organization in transition.
Don’t let employee skill development be one of the things in the “unknown” column. If you’re wondering how to track employee skills in times of transition, skills management software is that answer. Why? Because it’s really hard to grow as an organization if your employees are standing still—and more than 75% of learners value skill-based training, according to a LinkedIn study. Here are a few capabilities to look out for in a skills management software for growing teams.
4 Capabilities Your Skills Management Software Should Have
1. Digitized skills tracking
For most teams, an essential capability for a skills management software is simple skills tracking. Can you digitally tell where each of your employees are in their skill development journey?
Don’t let Sally Sales or Sammie Support fall through the cracks just because you’re a part of a larger organization now. By tracking each individual’s skill development progress, you’ll have your finger on the pulse, even in the busiest seasons of change.
2. Trackable competency metrics
Do you know which skills are required to do the job well? Of course, you do! So, pay special attention to those meaningful metrics. A great skills management tool doubles as a competency management software—ensuring that your team is focusing on the core competencies that make them the most effective versions of themselves.
We recommend choosing a solution that allows you to understand each rep’s development holistically through reflection, observation, and metrics—all in one place. It’s a big ask, but completion rates and checkboxes rarely tell the whole story.
3. Comprehensive skill gap analysis
Is this solution capable of being a skills gap analysis software in addition to a simple skills tracking software? What we’re really asking here is “can it help you identify gaps or opportunities?” If the answer is no, the solution really won’t help you take meaningful action. If it’s yes, you’re in business.
When trainers, leaders, and managers have the ability to quickly uncover opportunities for further development, your employees are going to get the support they need to do their jobs well, even in the midst of transition and uncertainty.
4. Actionable decision-making power
Is the tool helping you make faster or more informed decisions? Are you confident that you have the information you need to change behaviors in the long run? Don’t just hope and pray that your training efforts are making a difference; be absolutely sure of it by keeping an eye on the data.
Regular reporting, a strong relationship with your rep, and a plethora of available resources can all signal that you’ll be able to turn data into decision-making power. Some solutions might even generate an employee skill matrix or provide guidance on how to create a skills matrix with the information you’ve gathered. Pretty powerful stuff!
Hey, that sounds like Lessonly Skills!
Not to toot our own horns or anything, but Lessonly Skills makes it easier than ever to track and manage your team’s skill sets through holistic assessment, intentional analysis, and real results. Click here to chat with one of my teammates to learn more.